Hands-on platform administration

Jira Data Center operated with production discipline.

I support Jira and Confluence Data Center as operational platforms: installation, upgrades, authentication, databases, reverse proxy, applications, troubleshooting, backup and controlled change.

~500 usersRepresentative controlled environment
15 projectsAround 30,000 issues supported
Oracle + SQLDatabase and application analysis

Where I help

From operational friction
to workable delivery.

Data Center work sits between application administration and infrastructure operations. I am comfortable in that layer — following an issue from Jira configuration through Java, Tomcat, database, proxy, identity and the surrounding operating controls.

01

Installation & upgrades

Planning and execution for Jira and Confluence installation, patching, version upgrades, application compatibility and controlled rollback.

02

Identity & access

Active Directory and LDAP integration, SSO, permissions, user lifecycle and troubleshooting authentication paths.

03

Platform troubleshooting

Java and Tomcat logs, Oracle and Microsoft SQL analysis, reverse proxy, HTTPS, performance, application and ScriptRunner investigation.

04

Operational resilience

Backup and restore testing, environment separation, change control, monitoring context and clear handover for support teams.

Representative delivery · Public sector

A secure Jira Data Center environment rebuilt for scale

Rebuilt and operated a controlled on-premises estate with SSO, HTTPS and separate development, test and production stages. The environment supported around 500 users, 15 projects and 30,000 issues.

  • Jira & Confluence
  • SSO and HTTPS
  • Dev / test / production
  • Backup and restore testing
Read the case studies

How I work

Clear steps.
No black box.

  1. 01

    Establish the baseline

    Map versions, dependencies, applications, database, identity, proxy and operational constraints before changing the estate.

  2. 02

    Change with evidence

    Prepare compatibility checks, backups, test results, implementation steps and rollback before production work.

  3. 03

    Verify end to end

    Confirm the platform, integrations, access paths and support procedures — not just that the service starts.

Let's talk

Need experienced hands on your Jira Data Center estate?

Tell me where the friction is. I will give you a direct, practical view of what to address first.

Start a conversation Based in Cheshire · Available across the UK and remotely